Privacy Policy
Last updated: 8 May 2026
1. Information we collect
Adam SEO ("we", "us", "our") collects information you provide directly when you submit our discovery audit form, request a proposal, subscribe to communications, or contact us by phone, email, or WhatsApp. This includes:
- Name, email, phone number, company name, and website URL
- Service interest and the message you submit
- Communication history (email, WhatsApp, phone notes)
- Standard log data (IP address, browser, device, pages visited)
2. How we use your information
We use the information we collect to:
- Respond to your discovery audit request and proposal enquiries
- Deliver SEO consulting services and the deliverables agreed in your contract
- Send relevant updates about your retainer and our methodology (with consent)
- Improve our website, our content, and our service quality
- Comply with applicable Malaysian Personal Data Protection Act 2010 obligations
3. How we share information
We do not sell your personal information. We share data only with:
- Service providers we use to operate the business (email, CRM, analytics, payment processors)
- Professional advisors (lawyers, accountants, auditors) under confidentiality
- Authorities when legally required (court order, regulatory enforcement, fraud prevention)
4. Data security
We use industry-standard administrative, technical, and physical safeguards to protect your information from unauthorised access, alteration, disclosure, or destruction. No system is perfectly secure, but we work with vendors who maintain SOC 2, ISO 27001, or comparable certifications where possible.
5. Your rights
Under the Malaysian Personal Data Protection Act 2010, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Withdraw consent for processing where consent was the basis
- Request deletion of data we are not legally required to retain
- Opt out of marketing communications
To exercise any of these rights, email hello@adam-seo.com.
6. Cookies and analytics
We use cookies and similar technologies to operate the site, remember preferences, measure traffic, and improve content. Most browsers allow you to refuse cookies through settings; refusing cookies may affect site functionality.
7. Third-party links
This site links to external resources (Google, LinkedIn, AI tools, client websites). Their privacy practices are governed by their own policies; we are not responsible for those.
8. Children
Our services are aimed at business owners and marketing professionals. We do not knowingly collect personal data from children under 18.
9. Changes to this policy
We may update this Privacy Policy. The "Last updated" date at the top reflects the most recent revision. Material changes are highlighted on this page.
10. Contact us
For questions about this Privacy Policy or your data, contact:
- Email: hello@adam-seo.com
- Phone: +60 16-699 9393
- Address: Level 23, Premier Suites, 1 Mont Kiara No 1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur, Malaysia